Quality E-Shop Recognition Scheme
優質網店認證計劃

E-Shop Quality Health Check
網店質素初步評估

Does your e-shop include the following 5 important elements (T.R.U.S.T) of being a "Quality E-Shop"?
你的網店是否達到以上5個《優網店》重要元素 (『 T.R.U.S.T』)?
To have a preliminary review of your e-shop, please complete the following assessment and a detail report with professional suggestions will be followed.
想了解你的網店現況,請立即完成以下免費評估,我們將為你提供專業意見。

FREE Assessment Now
進行免費評估
The HKRMA Quality E-Shop Recognition Scheme aims to raise consumers' confidence in Hong Kong's e-shops by giving recognition to quality e-shops. The e-shop would be recognized as "Q-eShop" if the e-shops pass the assessment. Please CLICK HERE for the scheme details.

香港零售管理協會舉辦的「優質網店認證計劃」,為表現卓越的香港網店頒授認證,加強消費者於香港網店購物的信心。評審通過的網店方可獲協會認證為《優網店》。請 按此 瀏覽計劃詳情。

All fields must be filled.需填寫所有項目。
Company Profile 公司資料
Main Product Line(s) / Business Nature of Participating E-Shop 網店之主要產品系列 / 業務類別
Operator 營運
(* 1 point if YES; 0 point if NO)
  1. The domain name of your e-shop is officially registered and valid for at least 12 months. The contact information of registrant is valid.
    你的網店之域名已註冊登記及其有效期最少有12個月,註冊登記時已提供有效的聯絡人資料。

  1. Your e-shop has been fully operative for at least a year (calculated from the first transaction date).
    你的網店已營運最少一年(日期以第一宗交易計算)。

  1. Your e-shop has received 100 monthly orders / transactions in average in the past 6 months.
    在過去6個月,你的網店每月平均訂單 / 交易宗數達至100宗。

  1. Your e-shop has achieved HK$20,000 monthly sales turnover in average in the past 6 months.
    在過去6個月,你的網店每月平均銷售額達至港幣20,000元。

  1. Your e-shop would conduct regular check on its IP and domain name if they are blacklisted.
    你的網店有定期檢查其IP及域名是否有被列入黑名單。

  1. Your e-shop engages in the retail sale of merchandise or the provision of retail services to individual customers in Hong Kong.
    你的網店提供商品銷售或零售服務且對象包括香港地區的個人客戶。

  1. Your e-shop is running in form of website and provides online check-out option(s).
    你的網店是以網頁營運及具網上付款平台選項功能。

  1. Your e-shop does not have any records of trading in counterfeit goods.
    你的網店沒有任何售賣偽造品的紀錄。

  1. Your e-shop does not receive any complaints from Consumer Council in the past 12 months.
    在過往12個月內,你的網店沒有收到任何消費者委員會的顧客投訴。

Service 服務
(* 1 point if YES; 0 point if NO)
  1. Your e-shop is a SSL Secure Site and valid for at least 6 months.
    你的網店是一個有效的SSL安全的網站及有最少6個月的有效期。

  1. The interface of your e-shop is clear and user-friendly and provides accessible contact information.
    你的網店介面清晰及容易使用,並同時提供有效的聯絡資料。

  1. Your e-shop can respond to customers' enquiries and fulfill the delivery of online transactions within the agreed timeframe.
    你的網店可在承諾的時限內回覆顧客的查詢 及 履行交易送遞。

  1. Your e-shop offers payment options through secured e-payment service provider.
    你網店的交易付款選項是由安全可靠的電子付款服務供應商提供。

  1. Notification with order details would be sent to customer once transaction is completed.
    交易完成後,你的網店會發出附有訂單詳情的通知。

  1. Terms and Conditions and Privacy Disclaimer are listed on your e-shop.
    你的網店列明條款及細則及私隱條例聲明。

System 系統
(* 1 point if YES; 0 point if NO)
  1. Your e-shop is being deployed on a trusted hosting platform which provides web security.
    你的網店開設在可靠並提供網路安全措施的網站寄存平台上。

  1. Your e-shop is hosted in a Certified Data Centre.
    你的網店寄存在認可的數據中心。

  1. Your e-shop is responsive designed or provides mobile version.
    你的網店是響應式網頁設計或提供手機版本。

Free Consultation 免費諮詢
  1. Free consultation for improving your e-shop.
    想免費諮詢如何改善你的網店?

Remark 備註
The above information and data will be kept confidential and will not be disclosed to any third party.
以上所提供的資料及數據將予以保密,不會公開予第三方使用。

COPYRIGHT 版權
No part of this assessment form should be reproduced without the prior written permission of the Hong Kong Retail Management Association.
未經香港零售管理協會書面許可,不得翻印此評核表。
    
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