Quality E-Shop Recognition Scheme
優質網店認證計劃
E-Shop Quality Health Check
網店質素初步評估
Does your e-shop include the following 5 important elements (T.R.U.S.T) of being a "Quality E-Shop"?
你的網店是否達到以上5個《優網店》重要元素 (『 T.R.U.S.T』)？
To have a preliminary review of your e-shop, please complete the following assessment and a detail report with professional suggestions will be followed.
想了解你的網店現況，請立即完成以下免費評估，我們將為你提供專業意見。
FREE Assessment Now
進行免費評估
The HKRMA Quality E-Shop Recognition Scheme aims to raise consumers' confidence in Hong Kong's e-shops by giving recognition to quality e-shops. The e-shop would be recognized as "Q-eShop" if the e-shops pass the assessment. Please
CLICK HERE
for the scheme details.
香港零售管理協會舉辦的「優質網店認證計劃」，為表現卓越的香港網店頒授認證，加強消費者於香港網店購物的信心。評審通過的網店方可獲協會認證為《優網店》。請
按此
瀏覽計劃詳情。
All fields must be filled.
需填寫所有項目。
Company Profile
公司資料
Company Name
公司名稱
E-shop URL / Domain Name
網上商店域名
Contact Person
聯絡人姓名
Title
職位
Tel
電話
E-mail
電郵
Main Product Line(s) / Business Nature of Participating E-Shop
網店之主要產品系列 / 業務類別
Beauty Products / Cosmetics 化粧品店
Convenience Stores 便利店
Department Stores 百貨公司
Electronic & Electrical Appliances 電子及電器店
Fashion & Accessories 時裝飾物店
Fashion & Accessories - Sports & Outdoor Products 時裝飾物店 - 運動及戶外用品
Fastfood / Restaurants 快餐店 / 餐廳及酒樓
Food Shops 食品店
Footwear 鞋類
Furniture & Home Accessories 傢俱及居室用品
Health Care Products 健康產品
Infant & Child Merchandise 嬰兒及兒童商品
Others, Please specify: 其他，請列明：
Personal Care Products 個人謢理產品
Specialty Stores 專門店
Supermarkets 超級市場
Telecommunications 電訊
Watch & Jewellery 鐘錶及珠寶店
Others 其他
please specify 請列明
Hardware and Development
硬件及發展
(* 1 point if YES; 0 point if NO)
Your e-shop has been fully operative for at least a year (calculated from the first transaction date) and its domain name is officially registered and valid for at least 12 months with effective contact information of registrant.
你的網店已營運最少一年(日期以第一宗交易計算)，其域名已註冊登記並有最少有12個月的有效期及提供有效聯絡人資料。
Yes 是
No 否
Your e-shop is a SSL Secure Site and valid for at least 6 months.
你的網店是一個有效的SSL安全的網站及有最少6個月的有效期。
Yes 是
No 否
Your e-shop is being deployed on a trusted hosting platform or e-marketplace which provides web security.
你的網店開設在可靠並提供網路安全措施的網站寄存平台或電子市集上。
Yes 是
No 否
Your e-shop is hosted in a Certified Data Centre and performs data backup from time to time.
你的網店寄存在認可的數據中心及定期進行備份。
Yes 是
No 否
Your e-shop offers payment options through secured e-payment service provider.
你網店的交易付款選項是由安全可靠的電子付款服務供應商提供。
Yes 是
No 否
Your e-shop conducts regular check on its IP and domain name if they are blacklisted.
你的網店有定期檢查其IP及域名是否有被列入黑名單。
Yes 是
No 否
Your e-shop does not have any records of trading in counterfeit goods.
你的網店沒有任何售賣偽造品的紀錄。
Yes 是
No 否
Your e-shop does not receive any complaints from Consumer Council in the past 12 months.
在過往12個月內，你的網店沒有收到任何消費者委員會的顧客投訴。
Yes 是
No 否
Customer Experience
顧客體驗
(* 1 point if YES; 0 point if NO)
Your e-shop is running in form of website and provides online check-out option(s).
你的網店是以網頁營運及具網上付款平台選項功能。
Yes 是
No 否
Your e-shop is responsive designed or provides mobile version.
你的網店是響應式網頁設計或提供手機版本。
Yes 是
No 否
The interface of your e-shop is clear and user-friendly.
你的網店介面清晰及容易使用。
Yes 是
No 否
Customer service enquiry & contact information, terms & conditions and privacy disclaimer are clearly listed on your e-shop.
你的網店清楚列明顧客查詢聯絡資料、條款及細則 及 私隱條例聲明。
Yes 是
No 否
Your e-shop responses to customers’ enquiries and delivers within an agreed timeframe.
你的網店可在承諾的時限內回覆顧客的查詢 及 履行交易送遞。
Yes 是
No 否
The amount of selected items and other charges are clearly listed before check-out.
在客人付款前，你的網店會清楚列明所選購項目的金額及其他費用。
Yes 是
No 否
Notification with order details will be sent to customer once transaction is completed.
完成交易後，你的網店發出附有訂單詳情的通知。
Yes 是
No 否
Your e-shop is easy accessible and friendly for person with disabilities.
你的網店能為殘疾人士提供易用的網上服務。
Yes 是
No 否
Online Marketing
網上營銷
(* 1 point if YES; 0 point if NO)
Online marketing tools or e-channels are used to draw tarffic and boost sales volume for your e-shop.
你的網店有透過不同的數碼營銷工具及電子渠道提高人流及銷售額。
Yes 是
No 否
Your customer database is well managed with effective targeted/personalized promotion for your e-shop.
你的網店有透過客戶數據庫管理進行目標性/個人化的宣傳。
Yes 是
No 否
Free Consultation
免費諮詢
Free consultation for improving your e-shop.
想免費諮詢如何改善你的網店？
Yes, please contact me
是，請協會與我聯絡。
No 否
Remark 備註
The above information and data will be kept confidential and will not be disclosed to any third party.
以上所提供的資料及數據將予以保密，不會公開予第三方使用。
COPYRIGHT 版權
No part of this assessment form should be reproduced without the prior written permission of the Hong Kong Retail Management Association.
未經香港零售管理協會書面許可，不得翻印此評核表。
Reset 重設
Submit 遞交
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